Airport Information (Kingston)
Norman Manley International Airport Kingston
The Gate Way To The World
The Norman Manley International Airport (NMIA) is located on a picturesque peninsula twenty minutes from Kingston’s business center. It is bordered by the seventh largest natural harbour of the world and is one of Jamaica’s global gateways. The Norman Manley International Airport (NMIA) is the primary airport for business travel to and from Jamaica and for the movement of air cargo.
NMIA AIRPORTS LIMITED is the operator of the Norman Manley International Airport and is a wholly owned subsidiary of Airports Authority of Jamaica (AAJ) which was incorporated in 2003. The Airport is operated under a 30-year Concession Agreement with AAJ, and is held to specific performance targets.
The Norman Manley International Airport plays a critical role in the economic development of Jamaica, and is the premier gateway to the nation's capital, Kingston. The airport caters to over 1.7 million passengers, with an approximate 4% average growth rate and handles over 70 percent (17 million kgs) of the Island's airfreight. The airport business network is comprised of over 70 companies and government agencies, with over 3,500 persons directly employed at the Airport.
Tel: (876) 924-8452-6
Toll free from Jamaica 1-888-AIRPORT
Passenger Service available at Norman Manley International Airport
EZ Check In
nmia image EZ Check-In is a new self-service check-in feature offered by the Norman Manley International Airport which reduces time normally spent in airport check-In lines. EZ Check-in machines are located in the Ticking Concourse of the Airport Terminal.
How does EZ Check-In Work?
• You must have a machine readable form of identification;
passport, credit card or frequent flyer number
• Enter into machine
• Select a few easy options on the screen
You are checked in!
Please complete the Immigration Form (provided by your airline or Travel Agency) prior to your arrival at the Airport, to expedite processing in the Airport. Both arriving and departing travelers are required to complete the Form. International passengers should complete sections A, B and C of the form. Passengers arriving from Montego Bay only should complete Section A for arrivals and Section C for Customs. Departing passengers should complete Section B only. Accelerated processing is provided for wheelchair passengers and unaccompanied minors.
Travelers are required to present the following documents to the Immigration Officers:
Valid Passport *
Return Ticket/s (Non-residents)
By way of interview, arriving passengers are required to provide the Immigration Officer with any additional information that will facilitate the landing process.
For further information on the Passport requirements please visit the following websites:
Free of charge for passengers.
Available in the Baggage Claim Hall.
Lost & Found
Located at the Security Post/Center in the Departures Public Area.
(876) 924-8452 Ext. 2063
GOVERNMENT AGENCIES – Information
Baby Changing Facilities available in all restrooms in the Ticketing & Departure Concourse.
Flight Arrival & Departure Information (FIDS)
Flight Information Display monitors are located throughout the airport.
Click to view: NMIA Flight Information
Baggage Display Monitors located in the Customs Hall.
Customer Service Information Desks
Located in the Departure Lounge, Immigration Hall and in the Arrivals Public Area (at the front of the Terminal – landside access).
Paging Services also provided.
Toll-free: 1-888-AIRPORT (247-7678) in Jamaica
Visitor Information Services
Information Desk is located in the Immigration Hall. Provided by the Airport’s Customer Services Team on behalf of the Jamaica Tourist Board.
Smoking Lounge --- Sorry. Smoking is not allowed in the Airport Terminal.
Car Rental, Taxis and Tour Operator Services are located in the Arrivals Ground Transportation Hall, outside the Customs area.
Hot Spot & Wi-Fi Internet Access
Available in the Departure Lobby and the Ticketing Concourse.
Currency Exchange/Bureau de Change
Available in the Departure Lounge and public Departures Area
Tel: (876) 924-8139 & (876) 924-8666
Hotel/Operators Hospitality Desks
Hospitality Desks for Hotels and Tour operators are located in the new Arrivals Ground Transportation Hall (outside the Customs area) to provide ground transportation and other services to travellers.
Airport contact for use of the Hotel and Tour Operators’ Hospitality Desks :- firstname.lastname@example.org
Located in the Immigration Hall. Tel: (876) 924-8316
Jamaica Constabulary Force - Police Station
Located on the Arrivals public corridor/area.
Guard Room Tel: (876) 924-8002
Office. Tel: (876) 924-8439
Located in the area of the external shops in the Departures Area Tel:(876) 924-8722